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Frequently Asked Questions (FAQ)
Welcome To GigRight Help! We are here 24/7 for your talent needs! Please feel free to contact us with your technical/customer service questions/comments/suggestions at:
Contact Us
Thank you. We look forward to hearing from you! Music Buyers:
If you are interested in buying or licensing music from our musical artists, please visit our music affiliation sites for details:
GigRight Records
GigRight Music Publishing -----------------------------------------------------------------------
Q: How much does it cost to use GigRight?
A: - If you are having a private or corporate event, party or wedding, and need to find, contact and hire performing event talent or vendors, GigRight is FREE for browsing, finding and contacting our event talent and vendors. Simply click BROWSE to search.
SignUp is not required if you are having an event and only need to search our site to find and hire talent or vendors.
- If you are a performing musician, variety act, model, artist or event vendor, and would like to be listed in our GigRight roster:
Click here to SignUp (our affordable membership prices are listed below).
SignUp is required if you are talent or an event vendor.
For Clients...
If you are having a live event and need to find and hire performing talent or event vendors:
Q: We are having a private or corporate event, party or wedding, and need to find and hire performing talent or event vendors…what does it cost and how do we search?
A: Please visit our BROWSE page to search our site members. It is FREE to search for our talent and event vendors. You do not need to signup in order to search our site.
Simply choose a category or multiple categories. Then, search by location. Our members should have their contact information already listed in their online profile. If not, please feel free to email us and we will contact them and inform them that you wish to receive a quote from them... Customer Service
Most of our site members ‘should’ be over the age of 18. If they are minors, we highly recommend not contacting them.
Q: Does GigRight handle our contract when we hire event talent or vendors?
A: No. We do not handle contracts or other legalities, although we highly recommend written contracts between talent/vendor and employer. The exception is with our music publishing and record label contract agreements between GigRight and our music clients, in which case we do provide detailed legal contracts.
Q: Do you guarantee employment?
A: No. We do not guarantee employment for our site members, although we try our very best to find you working gigs. Please read our Terms & Conditions
Q: We hired some of GigRight’s event talent and members before and would like to re-hire them again for upcoming events. Is this alright?
A: YES! Please continue to return to our site. Oh, and please email us and give us your feedback! We love to hear from you... Customer Service
For Event Talent and Vendors...
If you are a performing musician, variety act, model, artist or event vendor, and would like to be listed in our GigRight roster:
Q: I am an event talent or vendor. When I join your site what will my FREE Standard online profile include?
A: Your FREE Standard online profile is limited. It will allow you to post your name and contact information only. We suggest upgrading to our very affordable Professional resume profile!
Q: I am an event talent or vendor. When I join your site what will my Professional online resume profile include?
A: Your Professional online resume profile will include: 35 MB of Photos/Audio/Video/Text Storage
(Upload many quality photos, songs, videos and your resume)
- Profile Photo
- Event Employers (Clients) Contact You Directly
- Unlimited Travel Exposure Radius
- Unlimited Talent Categories
- Unlimited Music Genres
- Unlimited Member Searches
- Fast Member Uploads of Photos, Audio & Videos
- Professional Talent Advice Tips & Current Talent News
- Full Access to Our Classifieds, Blogs and Forum
- Contest Eligibility
- International Language Converter
- Ability to Book Travel Plans, Weather, Hotels, Airline & Car Rental
- 24/7 Technical Email Support Help
- Friendly Customer Service Help
- Copy & paste your entire text resume directly into your profile contact information, even in optional HTML format!
- Full Access to Our Community Events Calendar – Post all of Your Upcoming Gigs for the World to see!
- No Extra Fees or Commissions
Q: How much does GigRight membership cost?
A: Professional Membership Prices (US Dollars)
$2.99 / month
$7.99 / 3 months (paid in full) 10% savings!
$28.99 / 12 months (paid in full) 20% savings!
Yeah, we’re affordable!
Q: How do I pay?
A: Making Payments Is Easy:
Online:
Secure PayPal
Don’t have PayPal account? Easy, just go to www.PayPal.com and setup your free account in minutes. Then, use most major credit cards internationally!
Mail:
Prefer not to pay online and would rather mail it in?
No problem! GigRight accepts personal checks, certified checks, cashiers checks and money orders.
Please mail exact amount to:
GigRight
P.O. Box 231962
Sacramento, CA 95823
Do not mail cash.
Allow 1-2 weeks for mail delivery and check processing.
Your new account will activate once your check is processed.
Please note: All payment plans are final and non-refundable. Please choose your plan carefully. If unsure which plan to choose, we recommend the monthly plan. You can later upgrade at anytime.
You can cancel your account at the end of your billing cycle. However, we recommend that you keep your profile with us, if you decide you can’t continue payments for a while.
We will make every effort to keep your account intact for our viewers to see year-round, in read-only mode. Later when you need to update your profile, simply resume payments by choosing an affordable plan.
Q: How do event employers contact me?
A: As a GigRight member, you add your full contact info to your online profile. Event employers (clients) will be able to view your contact info locally and internationally. Potentially, they will contact you regarding hiring you for an upcoming gig! Q: Does GigRight handle our contract when we get hired for a live gig?
A: No. We do not handle contracts or other legalities, although we highly recommend written contracts between talent/vendor and employer. The exception is with our music publishing and record label contract agreements between GigRight and our music clients, in which case we do provide detailed legal contracts.
Q: Do you guarantee employment?
A: No. We do not guarantee employment for our site members, although we try our very best to find you working gigs. Please read our Terms & Conditions
Q: Once I upload my photos, audio and videos and write my text bio, can I change it later?
A: Absolutely! In fact, we encourage you to regularly update your photos, songs, videos, and your text information on your bio. We cannot stress how important it is to keep your portfolio current for potential employers and other like talent who may be searching for you.
Q: How do I manage/edit my photos?
A: Its easy! Try to keep your photo quality high, yet preferably not too large in file size. Jepeg (.jpg) file format is required. Please do red-eye removal when possible before uploading, at least for close-up head shots. There are many free or inexpensive photo editing software programs available in stores or via the Internet. Check your computer, you may already have a program that allows you to edit, crop, resize, brighten and remove red-eye with your photos.
Q: Will my profile be seen only in the U.S. or will it be seen in other countries too?
A: Get ready world traveler! Your entire portfolio can be seen worldwide! GigRight.co.uk will soon be a presence in Europe. Our text language translator link will help you, potential employers and other like talent, to quickly translate for ease of communication.
Q: If I get contacted by a potential talent scout/employer, can I make my travel and hotel reservations directly from this website?
A: Of course! GigRight.com has at your fingertips, links to many major discount travel websites and other useful links to help your gig go smoothly and efficiently.
Q: Why can’t I post more photos, audio and video?
A: We have purposely set a limit to member profiles. Too many files will confuse and overwhelm potential talent scouts such as talent agents, managers, publishers and publicists. Their time is limited. They want to find talent quickly and easily. For you to present yourself professionally, you should keep your portfolio current and brief, easy to read and view. A dozen or so quality samples are what scouts are expecting to see, so please select your best work to post. Remember, your portfolio is your electronic resume!
Q: Can I upload photos, songs or videos that I recorded at a live concert/talent show?
A: We strongly recommend that you only film yourself or your group, and that all included performers are members of this site. The artists highlighted in your photos, songs or videos, must be reproduced and posted ONLY with their permission. You may need permission from the venue for rights to reproduce. GigRight does not practice, condone or endorse copyright infringement, so please post only with the intention of promoting yourself, the GigRight member. Posting of random commercial artists will be deleted, as this is inappropriate and potentially illegal. GigRight is here solely to help you the artist as a GigRight member, to promote yourself and to connect with others. Q: I am having problems uploading and/or maneuvering through the site.
A: Log out of your account and then log back in. Refresh your browser, or close and reopen it. You may need to cleanout your browser’s cache...most common browsers such as Internet Explorer, Chrome and Firefox allow you to delete all of your temporary files and cookies, and should be done routinely for fast and smooth web browsing. Check your browser’s help for instructions on cleaning out your cache. If you leave your computer on all the time, you may want to restart it at least once a week to clear the memory.
Q: I'm an artist. When is my art considered inappropriate posting?
A: A word about nudity. GigRight is a talent website. We love and welcome most forms of artwork. We believe art is a free-form of expression, interpreted individually through the eyes of the beholder. From time to time, human nudity is shown within the art, photography and fashion modeling industries. We respect that the general public recognizes nudity as a true form of art. For this reason our company allows “moderate” nudity, provided it is done in a tasteful and discreet style.
However, inappropriate postings such as vulgarity, pornographic or offensive photos, songs or videos will be screened and deleted from our site. Please use discretion when posting. If you have a question about appropriateness of a potential posting, please contact GigRight for consultation. We respect you, the artists in expressing your artistic talents and ideas in free-forms of art. However, some reasonable restrictions need to be enforced so as not to offend other members or guest visitors. Please act responsibly.
Q: How do I use the LANGUAGE translator?
A: On the upper right corner click the LANGUAGE drop-down selection. Login.
To save your preferred language for every login:
Click MY ACCOUNT > SETTINGS > ACCOUNT SETTINGS > LANGUAGE > select your language and click SAVE ACCOUNT SETTINGS.
You can change your language anytime.
Q: How do I cancel my account?
A: GigRight is working fulltime to make every effort to keep our customers satisfied long-term. However, if for some reason you wish to cancel your account, please review our Terms & Conditions and then email Customer Service
Other Posting Tips:
On GigRight, many of our members may choose to publicly post their personal contact information such as their personal website address, email address, physical address and phone number on their profile. Members would then be contacted directly via phone or address, either through our website or their personal website. This is your choice of course, but realize that your exposure level and potential vulnerability would be far greater than those who choose not to publicly post their personal information. We do not encourage or advise posting your personal contact information, for safety reasons. Please keep in mind that GigRight is not liable in any capacity if you do choose to publicly post your personal contact information. You would assume all risks and liability. You the member have the right and ability to hide your personal contact information from the public. Contact from one member or talent scout to another will be initially by email only. Terms & Conditions
Another crucial point in gaining exposure is to detail your profile bio information/resume and include items such as your most current work, places where you may have publicly performed, venues where your artwork or photography were displayed, etc. Include testimonials, letting prospective talent employers know who you are and what you do. You may need to choose multiple talent categories within your profile. It is important that you select your talent categories appropriately so our database can link you to the correct people to benefit you both. Example: If you are primarily a Blues musician, but accidentally select Rock, don't be surprised if someone contacts you in reference to Rock music instead of Blues. This could be a waste of your time and theirs. This could also lead to a misrepresentation that could delay your success. Keep your profile bio/resume, photos, and optional audio and video uploads accurate, concise and up-to-date.
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